Make sure your handpieces are secure within the mailer. Use bubble wrap, foam peanuts, or another suitable filler to protect your equipment during shipping.
Please be sure to fill out our workorder and describe to the best of your ability the problem you're experiencing.
Use just an adequate amount of shipping tape along the top of the front tuck. The key to a secure package is to hold the front panel tight against the inside tuck as you seal the box.
Attach one of our pre-paid labels and simply drop at the post office or closest USPS dropbox.
The package will typically arrive in 2 days and the diagnosis/repair process begins immediately. We will either make the repair or call/email with an estimate.
